Privacy Policy

Last Updated: 7 May 2024

Welcome to VolunteerSG!

Your privacy is of utmost importance to us. This Privacy Statement explains how we collect, use, and safeguard your information when you use our VolunteerSG app. Please read this statement carefully to understand our practices regarding your information and how we will treat it.

Information Collection

When you use the VolunteerSG app, we collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and any other information you provide when you register for the app.
  • Location Information: To track your volunteering hours accurately, we collect your location data using GPS and Bluetooth technologies.
  • Volunteering Data: Details about your volunteering activities, including time spent and locations visited.

Use of Information

The information we collect is used to:

  • Provide, maintain, and improve our services, including tracking and managing your volunteering activities.
  • Communicate with you, respond to your inquiries, and meet your requests.
  • Develop new products, services, and features.
  • Analyze app usage and user behavior to enhance user experience.

Data Sharing and Disclosure

We do not sell or rent personal information to third parties. We may share your information with:

  • Volunteering centers to facilitate your volunteering activities.
  • Service providers and partners who assist us in operating the app, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
  • Law enforcement or other government officials if required by law.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have the right to access, update, or delete the information we have on you. Whenever possible, you can access, update, or request deletion of your personal information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

Changes to Our Privacy Statement

We may update our Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page. You are advised to review this Privacy Statement periodically for any changes.

Contact Us

If you have any questions about this Privacy Statement, please contact us at volunteersg.contact@gmail.com.